How can you benefit from working with Green Peg?

• We have 20 years of management consulting, training, and senior management experience.
• We have a proven track record of success.
• We reverse engineer case studies of outstanding service to help you apply what works.
• Our entertaining and engaging workshops change behavior that impacts the bottom line.
• By improving the internal customer service within organizations and across departments, corporate goals are more likely to be achieved.

What types of training does Green Peg offer?

We offer public training courses and on-site, custom training workshops. Please Contact Us to learn more about our tailored programs for your company.

Customer Service Professional (pdf)	Customer Service Manager (pdf)

Does Green Peg offer certification?

Yes. Green Peg offers certifications for Certified Customer Service Professional and Certified Customer Service Manager.

Green Peg Guarantee

Green Peg is the premier provider of customer service training and consulting. We know we have the right formula and seasoned professionals to help make you outstanding at what you do. If, in the unlikely event you are unsatisfied with our service, we will work with you to ensure your satisfaction by providing you an opportunity to retake the certification exam at no charge, enrolling you in another workshop at no charge, or refunding the workshop fee. This offer is good for 30 days from the event. We stand by our work.