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Partners

The quickest way to get "unstuck" and rapidly produce results is to team-up with an expert.

Green Peg recommends the following companies, services and/or products to help you move forward with your business. We have worked with or are very familiar with these companies and highly recommend them.

If you are interested in partnering with Green Peg in any way, please contact us at partners@greenpeg.com

OpenWebU, Inc.

Green Peg Partner - OpenWebU
openwebu.com
Where Professionals Teach and Learn
Contact: Barbara Hibino, President, 650.279.6467, barbara@openwebu.com

OpenWebU is an online platform that lets anyone post and price their own professional training. Sell your content online right away. Anyone can take the training. No technical expertise needed.

Knowledge United

Green Peg Partner - Knowledge United
knowledgeunited.com
Development, Delivery, Administration and Evaluation of Learning.
Contact: Melody Pierce, Project Manager, 888.448.5669 x7406, mpierce@knowledgeunited.com

Green Peg has teamed up with Knowledge United  to make our Customer Service Professional and Customer Service Manager courses reach a global audience.  

The Training Associates

Green Peg Partner - TTA
thetrainingassociates.com
Largest Provider of Training Solutions and Trainers On-Demand
Contact: Lori Clark, Manager, 800.241.8868 x329, lori@thetrainingassociates.com

TTA has been trusted since 1994, by all types and sizes of companies worldwide for expert IT and professional business skills instructors. Green Peg has teamed up with TTA to make Green Peg's Customer Service Professional and Customer Service Manager courses available worldwide.

NEIS Co.

Green Peg Partner - NEIS Co.
neisweb.com
Full Service Web Design, Programming, Computer Consulting and Marketing Company
Contact: Mandy Traineanu, co-owner, 802.885.1159, excel@neisweb.com

NEIS Co. is a full service provider of personalized technology solutions for businesses, institutions, and individuals. For over 25 years the company has been providing a full range of professional web design, hosting, e-commerce,  and marketing services, computer consulting, programming, and custom built client/server applications ranging from on-line tools and assessment development to full scale business automation.

Tungsten Marketing

Green Peg Partner - Tungsten Branding
puretungsten.com
Naming Consultants and Branding Firm
Contact: Phillip Davis, Owner, 828.884.5208, phil@puretungsten.com

Tungsten Marketing is headed by Phillip Davis, an advertising veteran with over 20 years experience; 17 of them spent running a full service advertising agency in Tampa, Florida. Phil and his team of top-notch freelancers have won numerous local and regional Addy Awards while Phil was voted advertising's “Up & Comer” by Price Waterhouse early on in his career. His years of creating ad campaigns and directing media buys provided him with keen insights into the competitive advantages and cost effective benefits of properly naming and branding a company from the outset.

The Training Registry

Green Peg Partner - The Training Registry
trainingregistry.com
Online Directory of Training Services and Products, Trainers, Consultants, Coaches, and Speakers
Contact: Richard Boren, President, 919.847.0331, rich@trainingregistry.com

We are a directory and locator service that lists training companies and vendors, training seminars and training workshops, consultants, trainers. We list thousands of training topics, workshops and seminars covering all delivery media, including instructor led, web based/online training courses (online courses), computer based training, videos, training materials, and more. We also list consulting companies, keynote speakers and presenters, coaching services, training facilities and rooms, facility rentals, business services and opportunities, books and magazines, and a variety of training products and tools.

Assess

Green Peg Partner - Assess
assess.biz
Develop and Deliver Surveys, Assessments, and Tests Online.
Contact: Richard Boren, President, 919.847.0331, rich@trainingregistry.com

Assess is the only totally web based tool that allows you to develop online surveys, online assessments, and online tests and exams in one tool. Assess is available on an annual subscription fee basis. We also offer assessment, survey, and test development, maintenance, reporting, and support services to companies who have the need but not the time, expertise, or internal support to do it themselves.

The Drapeau Group, LLC

Green Peg Partner - The Drapeau Group, LLC
drapeaugroup.com
Strategic Consulting firm focused on delivering ITIL and IT Service Management Consulting and Training services
Contact: Steve Loftness, 678.889.8209, info@drapeaugroup.com

The Drapeau Group, LLC is a strategic consulting firm based in Atlanta, Georgia (U.S.A.) that focuses on delivering ITIL (IT Infrastructure Library) and IT Service Management Consulting and Training services. The Drapeau Group is a natural choice to provide cost-effective, comprehensive, technical, and practical ITIL consulting using their trademarked methodology LaserOps. Their offerings extend from basic Maturity Assessments, the full range of ITIL certification training, client-specific workshops, subject matter assessments (e.g. metrics, tools) and even full-up implementation support of all Service Delivery and Service Support processes. Their consultants are skilled in process engineering, technology implementation, systems architecture, documentation generation, and executive engagement.

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Five Star Super Service Principles

Let Green Peg guide you to five-star service. Here’s a sample of our Super Service Principles:

• Break the rules
• Check your attitude
• Really know your customer
• Do things faster
• Use metrics
• Anticipate customer needs
• Adapt to the situation
• Rescue botched service
• Simple things matter


"I liked sharing real-life stories. This course brought concepts down to a level we can apply at work."
 B.L. - IT Director

"I liked the real-life examples. I would like to see this course offered to entire departments."
 M.W. - Desktop Support

"Using examples from our own jobs helped us transition from simply having the tools, to applying them in our everyday lives. It was fun and informative. I would definitely recommend this workshop to other customer service professionals."
 S.D. - Shipping/Receiving


Register for one of our engaging workshops now!