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Our Clients

 

Aguirre International New Century Mortgage
Amerisource Bergen New Mexico Dept. of Public Safety
Amkor Technology Occidental College
Applied Materials Pacificare Health Systems
Bechtel Corporation Palo Alto Medical Foundation
Beckman Coulter Principal Financial Group
Beech Street Corporation ProActive Business Systems
Brown & Toland Protection and Advocacy
Calence Rational Software
California Army National Guard Roche
Chickasaw Nation
Sacramento Municipal Utility District
City and County of San Francisco SAIC
City of Vacaville Scott Air Force Base
Computer Associates Sogeti USA, LLC
Crawford & Associates Southern California Edison
CSU Pomona Stanford University
DHL Worldwide Express STI Knowledge
DIRECTV Group, Inc. Superior Court of San Diego
Exelixis Tandem Health Care
Fremont Investment and Loan Telosa Software
Genentech The Training Associates
GLSBR Time Warner Cable
Graphics Packaging International Titan Pulse Sciences Division
Harley Davidson Financial Services U.C. Berkeley
Indymac Bank U.C. Irvine
iPass U.S. Air Force
Kaiser Permanente U.S. Army
Kofax Image Products U.S. Coast Guard
Knowledge United
U.S. Navy
Lockheed Martin United Nations
Manatt Phelps and Phillips WebMD
MedAmerica Western Federal Credit Union
Metropolitan Water District of Southern CA Zavata
Molina Health Care
NASA  

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Five Star Super Service Principles

Let Green Peg guide you to five-star service. Here’s a sample of our Super Service Principles:

• Break the rules
• Check your attitude
• Really know your customer
• Do things faster
• Use metrics
• Anticipate customer needs
• Adapt to the situation
• Rescue botched service
• Simple things matter


"I liked sharing real-life stories. This course brought concepts down to a level we can apply at work."
 B.L. - IT Director

"I liked the real-life examples. I would like to see this course offered to entire departments."
 M.W. - Desktop Support

"Using examples from our own jobs helped us transition from simply having the tools, to applying them in our everyday lives. It was fun and informative. I would definitely recommend this workshop to other customer service professionals."
 S.D. - Shipping/Receiving


Register for one of our engaging workshops now!