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What We Do

Green Peg helps you elevate customer service to the highest level. We provide training and consulting services. Our interactive training workshops focus on improving bottom line results by leveraging 20 years of management consulting, training, and senior management experience. Regardless of how you define your customers, let us show you how to make every customer contact a lasting positive impression.

Upcoming 2008 Workshops!

Date	Course	Location	Price
Aug 20-21, 2008	Certified Customer Service Professional	Palo Alto, CA	$1995	Register
Sep 18-19, 2008	Certified Customer Service Manager	Palo Alto, CA	$1995	Register
Oct 15-16, 2008	Certified Customer Service Professional	Palo Alto, CA	$1995	Register
Nov 13-14, 2008	Certified Customer Service Professional	Palo Alto, CA	$1995	Register
Dec 10-11, 2008	Certified Customer Service Manager	Palo Alto, CA	$1995	Register

 

Questions? Contact us at info@greenpeg.com or call toll free (877) 313-7325.

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Let Green Peg guide you to five-star service. Here’s a sample of our Super Service Principles:

• Break the rules
• Check your attitude
• Really know your customer
• Do things faster
• Anticipate customer needs
• Adapt to the situation
• Rescue botched service
• Simple things matter

No boring theory. We talk turkey. We focus on improving customer service to increase your bottom line.

Register for one of our engaging and highly interactive training workshops now!