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Contact Us

We'd love to hear from you!  Please give us a call or email us at:

Direct:          (650) 245-0181

Email:           info@greenpeg.com

Fax:              (650) 475-1893

Downloads:

Download:   Overview of Services (.pdf)

Download:   Bio of Jim Schmidt (.pdf)

Download:   Customer Service Professional Course (.pdf)

Download:   Customer Service Manager Course (.pdf)

Download:   Credit Card Authorization Form (MS Word doc)

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Let Green Peg guide you to five-star service. Here’s a sample of our Super Service Principles:

• Break the rules
• Check your attitude
• Really know your customer
• Do things faster
• Use metrics
• Anticipate customer needs
• Adapt to the situation
• Rescue botched service
• Simple things matter

"I liked sharing real-life stories. This course brought concepts down to a level we can apply at work."
 B.L. - IT Director

"I liked the real-life examples. I would like to see this course offered to entire departments."
 M.W. - Desktop Support

"Using examples from our own jobs helped us transition from simply having the tools, to applying them in our everyday lives. It was fun and informative. I would definitely recommend this workshop to other customer service professionals."
 S.D. - Shipping/Receiving

Register for one of our engaging workshops now!